FAQ

Each session has limited patron numbers but if the session is not sold out tickets can be purchased 30 minutes prior to the start of each session at the door. (Please remember only available if session is not sold out)

Extra money will be needed should you wish to purchase food and drink, items from the novelty shops or engage in carnival games

ATM’s are not on site however Cash out facilities will be available ask at the VIP ticket booth for Details and Location.

Outside food or drink is not allowed other than special dietary or infants/toddlers food.

There will be a great selection of food and drink options available. No alcohol permitted.

Easter Wonderland is a smoke free event.

There is limited free parking available on site.

There is wheelchair access and toilets on site but please note that certain amusement rides may not be accessible due to their engineered design.

Yes, there will be first aid available at all trading hours at Easter Wonderland

We have done every thing possible to ensure that long queues do not form and entry times are minimal.

There will be 3 access points for patrons with prepaid tickets, these will be open 30 minutes before the free activities begin.

10 minutes before the start of the sessions these will be open for your enjoyment.

They are allowed however it is appreciated, if possible, that the use of these is minimal to avoid congestion. Please note that we take no responsibility for unattended prams.

We have ensured that all ages above 2 year olds are catered for. In some cases, like the Tea Cup ride, all ages can participate as adults can accompany their child.

However, for your safety there are rider requirements and restrictions for each ride. These can be seen at the entrance of each ride. Any height or age restriction will also be displayed at the ride on the day.

As there are many rides and patron numbers are limited wait times should be minimal but it is dependent on the number of patrons that the individual ride takes.

Children under 13 must be accompanied by a paying supervising adult or guardian.

In the world of show business the show must go on rain, hail or shine and there will be no refund of tickets due to poor weather. 

Provision has been made for this eventuality and many of the amusements and rides can operate in wet weather.

Yes It is recommended that you do as this will make your entry to the session quicker and easier.

You can use the barcode on your smart phone however please ensure that you have this ready to scan at the gate.

All children 2 and over must have their own ticket. Under 2 are free with a paying adult so you must have the relevant ticket and show proof of age of the child.

For any prepaid ticket information please contact support@megatix.com.au or visit http://megatix.com.au for live chat
 

Yes, however we request that you only take photos or videos of your family members. Photography of others requires their expilict consent in writing. 
You must have your own smartphone to take photos of the easter bunny in Easter World.

If you cannot find the answer to your question please email us at info@easterwonderland.com.au

APRIL 10TH - 12TH 2020

EASTER WONDERLAND 2020